Consulting to the Global Pharmaceutical Industry

Around the world customer-facing medical personnel are amongst the least well-aligned people working in the pharma industry.  Often unsure of their roles and unable to reconcile with personal values drawn from family and educational expectations, after some time on the job many MSLs fall prey to a lack of focus and an inability to stay motivated in an evermore demanding job space.

The MSL Story is a 2-day programme that uses storytelling and status techniques drawn from theatre and literature to help participants find the ‘why’ behind their roles, before equipping with the ‘how’ in terms of listening, planning and objection handling tools via purpose-built exercises, facilitated discussion and role-play.